What we do

About

Have the benefits of a full fledged IT department without the cost of one. Managed Clients enjoy the following benefits:

Tech Support

• Call, email, txt, chat – we make it super easy to reach us
• Manage computer and mobile devices
• Regular hardware and software updates
• Local Server management
• Advice on all things technology from hardware, software and external vendors and in-depth research of custom solutions

Networking

• network device monitoring and maintenance – printers, scanners, wireless hardware, phones, CC terminals, cameras, web meeting hardware
• Wireless network setup and support
• Multi-location unified networking
• VPN remote access

Communications

• Phone system setup and support
• Conference room setup and web meeting support
• Internal communications

Data and Security

• review and maintenance
• penetration testing
• Compliance
• Email filtering
• Least privilege model
• Data integrity –backups, monitoring, and restoration

Cost savings and planning –

• Technology expense auditing
• Cost/benefit analysis
• Systems automation

Operations

• Computer and other hardware purchasing
• Training
• PM, ERP, finance software integration
• process and workflow development

Accounts management

• Domain and email accounts management
• Onboarding and offboarding
• Vendor account management
• Hardware and software Inventory management
• Warranty management

Cloud services

• Infrastructure as a service
• Cloud integration
• Data migration
• Cloud server monitoring

Analytics –

• Web traffic analytics
• Client data analytics

Custom solutions and integrations

• Process development and automation
• spreadsheet help and scripting
• document handling
• Software deployment
• Hardware deployment
• Documentation
• Paperless systems implementation
• Web presence
• E-commerce
• Vendor management

Construction and new builds –

• New office planning and setup
• Wiring/cabling